Frequently Asked Questions
Everything you need to know about your GT Omega experience.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the domestic region.
What is your return policy for furniture and cockpits?
We offer a 30-day return policy. Items must be returned in their original packaging and in unassembled, like-new condition to qualify for a full refund.
Do GT Omega products come with a warranty?
Yes, all our chairs and cockpits are covered by a comprehensive 3-year manufacturer's warranty against functional defects in materials or workmanship.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm at checkout.
Are your products easy to assemble?
Yes, all GT Omega products include a detailed instruction manual and the necessary tools. Most customers find they can complete assembly within 30 to 60 minutes.